In November, we have been working hard to give MoonPay its first ever makeover! We’ve also added new updates to our widget's purchase experience to continue streamlining the customer's access to cryptocurrency.
We're now MoonPay.com!
After two amazing years as moonpay.io, we’ve leveled up our mission and migrated to a new home on the web: moonpay.com! Our shiny new landing page has product information and FAQs, including a demo widget. Also, check out our blog (moonpay.com/blog) for all new updates and insights.
The new URL for your dashboard is moonpay.com/dashboard, but you can still go to moonpay.io — you’ll automatically be redirected. Likewise, the new URL for the widget is buy.moonpay.com, and the new URL for our API is api.moonpay.com. Don’t worry, all the old URLs still work: we will not sunset moonpay.io. Any visits or calls to a moonpay.io URL will simply be re-routed to its moonpay.com counterpart.
Improved purchase experience
We pride ourselves on making the purchase of cryptocurrencies as easy as possible. We’re continuously upgrading our widget, and in the past month have added several features to guide customers towards a successful transaction:
1. We’ve enabled instant feedback on the quality of documents that customers upload, so they are more likely to pass the identity check on their first attempt;
2. We’ve updated the messaging in both the widget and in emails sent to customers, so they may better understand any further actions they need to take;
3. We’ve facilitated the customer’s ability to instantly retry a transaction, should their first payment attempt fail for some reason.
New cryptocurrencies added
We’ve added the following assets: Axie Infinity (AXS), Klaytn (KLAY), NEAR Protocol (NEAR), The Sandbox (SAND), Serum (SRM), Synthetix (SNX), THORChain (RUNE), and Utrust (UTK). These can be purchased by any customers except US residents.
We currently offer a total of 85 assets, with US residents able to purchase 16. To customize the assets you offer on your widget, go to your account settings page at moonpay.com/dashboard/settings/.
We’ve added support for Nebraska, meaning we’re now available in 46 out of the 50 US states. The complete list of territories we support is here.