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Changelog

New updates and improvements to MoonPay.
base

MoonPay Checkout “lays the Base” for L2 NFTs 🔵

We're excited to announce the launch of Base support for MoonPay Checkout! Amidst uncertainties surrounding the future of Ethereum NFTs, we've prioritized support for Layer 2 solutions. As a result, we're proud to extend our support to Polygon, Arbitrum, Avalanche, Optimism, BNB, and now Base, ensuring our users can buy their favorite NFTs across diverse blockchains.

New & Improved

  • Increased purchase limits for Apple Pay & Google Pay: We've raised the transaction limits for these mobile payment methods. This adjustment brings them in line with the limits for card payments.
  • Increased swap limits: We enabled higher limits, up to $150K swaps, for 6 base currencies (USDC, USDT, BTC, ETH, DAI, and SOL).
  • Optimized network fees: We've updated swapping and sending BTC from your MoonPay Account so costs are lower when there is network congestion.
  • Support for Solana balances: If the user owns a wallet that contains SOL we now display this balance. One small step towards full Solana support, we’re getting there!
  • Faster crypto delivery: We made significant enhancements to expedite delivery times for Solana assets (SOL, USDT_SOL, USDC_SOL), resulting in a 5x reduction in average delivery time, down to just 3 mins.
  • A “TON” of new asset listings: $PORTAL and $USDT_SOL were added to our On-Ramp globally. Additionally, USDT_TON is now available for On-Ramp outside the US. USDT_SOL is now supported for On-Ramp and Off-Ramp globally.
  • Welcome back Louisiana: All products (Buy, Sell, Swap) and assets are once again available in this state.
Louis Sutton
Louis Sutton
Diogo Nunes
Diogo Nunes

Content writer

sell on mobile promo image

Sell – now from your MoonPay Account 💸

Did you know users have bought over $24 million worth of crypto into their MoonPay accounts? Until now, you could only cash-out that crypto if you used our web account. Well, we have exciting news for MoonPay app users!

Users are now able to use the new native off-ramp in order to sell their crypto assets directly from the MoonPay app. Converting crypto to fiat is easier than ever. Just open the app, select the wallet, tap sell, and follow the simple steps.

New & Improved

  • PayPal integration: Users in the US are now able to buy or sell crypto using their PayPal account.  More about this convenient PayPal integration in our newsroom.
  • Dark mode on MoonPay app: Our long-awaited dark theme is now available in the app, offering a sleek and stylish browsing experience.
  • Mobile-native transaction status: Previously, when app users clicked to view the status of a transaction, the app would open a browser tab. Now, it displays the information natively in the app.
  • Support for top 20 assets added to off-ramp: We have expanded our sell options to include the top 20 buy assets, such as USDC (Solana), MATIC (Polygon), USDT (BSC), ADA, and DOGE. This brings the total number of supported assets on off-ramp to 23.
  • New asset listing for ATOM in the USA: We now support ATOM in both the US and Global regions. Customers in the US can now buy Cosmos (ATOM) using our on-ramp.
  • More assets for New York customers: MATIC (Ethereum) and MATIC (Polygon) are now available to buy in New York state.
  • Cookie-less authentication inside iframes: This ensures successful authentication in iframe contexts, enabling us to eliminate the "no cookies for you screen."
Anya Poltoratskaya
Anya Poltoratskaya

Product Manager

Diogo Nunes
Diogo Nunes

Content writer

hackathon2024

Winning ideas from MoonPay's UX hackathon 🏆

The MoonPay team assembled for a five-day offsite in London. Over 90 colleagues gathered, divided into 7 teams (each led by a peer-nominated "CEO"), and competed for a $25k USDC prize.

Just like before, the hackathon had a theme. This time it was "Buttery Smooth User Experience." Instead of developing new features, we applied our creativity and problem-solving abilities to enhance our existing products and experiences.

A major area of focus was our beloved widget. The “Fast & Curious” team focused on speed and was able to reduce the widget’s loading time by 14%. They also introduced opt-in monthly reminders for users who like to buy crypto recurrently (DCA).

The “Sell-ution Seekers” team improved Sell, as you may have guessed. This included enhancements such as toggling between a fiat and crypto amount to sell, decreasing the minimum amount to sell while increasing maximum limit for all payment methods, and expanding our asset support to include all top 20 assets.

And because our users are not just consumers, team "Partner Polish" focused on our partners. They improved our technical documentation covering buying, selling, and swapping cryptocurrencies. Partners can now easily select which tokens to support for on- and off-ramps using our new searchable list. Plus, partners can sign up and deploy a swaps widget in under 60 minutes.

Team “You butter believe it” improved the MoonPay core engine, including KYC enhancements to streamline the verification process and reduce customer frustration, and providing users with a recommended payment method with the highest approval rate to ensure their purchase is successful.

Two teams focused on quality of life improvements. Team “Dark Side of the Moon” focused on customers, adding support for dark mode in the app, translating the app to six languages and designing a friendlier FinProm banner. Team “Quality of Life” focused on developers, improving tracing and debugging, automating the scaling of our services and designing a Figma template for presentations.

Overall, the event was a success. It showcased our commitment to continuously improving the MoonPay experience for both consumers and partners, resulted in fixing over 100 issues, and fostered cross-team collaboration across various departments (Design, Data, Engineering, Product, Compliance, Operations, and many more). We’ll continue improving our products to give you the finest experience possible. If you have ideas on how we could make our products better, please leave a comment on our X thread here.

Spoiler alert: The “Quality of Life” team received the most votes and won the competition. Congrats Sergey!

Shaun Heng
Shaun Heng

Director of Product Strategy

Diogo Nunes
Diogo Nunes

Content writer

enhanced account experience

Enhanced MoonPay account experience 💎

Lately we have been busy enhancing the functionality and user experience of our Web Account platform. We've dedicated our efforts to refining various aspects of the interface based on valuable feedback from our users and partners. Here are some of the improvements we’ve made:

  • Trade history in Account settings: We've added a much-requested feature—a direct link to trade history in the Account settings. You can also export that history into a file.

  • Transaction details: Users can now delve deeper into their past activity. By clicking on any activity item, the transaction tracker will open providing them with comprehensive transaction details.

  • Send fixes: We've fixed issues related to decimals/rounding in the send modal and optimized how different lengths of numbers scale, ensuring accuracy and clarity across the platform.

  • Polished activity section: The team has resolved scaling issues in the activity section, ensuring that users can now view all past activity clearly and neatly.

  • Wallet address visibility: We've relocated the wallet address on the wallet details screen to a more prominent position within the action bar. Users can now effortlessly copy their wallet address for sharing or transactions, eliminating the need to navigate through menu options.

New & Improved

  • Transaction created webhook: The onTransactionCreated event is now available in all SDKs. This was the #1 request from partners that are using our SDKs. We hear you!

  • Standalone KYB in MoonPay Dashboard: The sidebar now features a progress indicator, providing partners with clear updates on their verification status and emphasizing the advantages of reaching higher verification levels.

  • Mobile support of MoonPay Dashboard: We added responsiveness to our MoonPay Dashboard’s pages and we now automatically collapse the sidebar into a menu for improved mobile usability.

  • Enhanced sell flow: The new deposit screen, featuring clearer instructions, now appears earlier in the process for improved user experience.

  • Extended ENS compatibility: We've expanded our support to include over 25 additional networks for resolving ENS domain names, treating them with the same priority as Ethereum on Mainnet.

  • Faster Auth SDK: Dramatically improved loading speed, now 8 times faster, reducing it to just 1 second.

  • Enable transactions for high-risk jurisdictions with proof of residence: Formerly, we restricted transactions for customers from high-risk countries. With this update, rather than outright blocking these users, we offer them the opportunity to provide proof of legal residence in a different country.

Georgina Karnasopoulos
Georgina Karnasopoulos

Product Manager, MoonPay Account

Diogo Nunes
Diogo Nunes

Content writer

Sell in the app

Sell crypto with a few taps on the App 💸

We're thrilled to announce that our Sell feature is now seamlessly integrated into our MoonPay App. By bringing Sell to our official app, we're making it easier than ever for users to exchange crypto for fiat.

With this update, customers can now experience the complete range of transactional functionalities offered by MoonPay, namely buying, selling, and swapping cryptocurrencies – all conveniently available in the app.

New & Improved

  • Email gated Web3 experiences: This new feature empowers anyone to grant access to a minting experience based on a simple email allowlist. On top of that, the eligible people can claim the NFT without having a wallet or MoonPay Account. #NoWalletNoProblem

  • Cancel sell transaction: Customers are now able to cancel their sell order during the deposit stage, which is very useful in case they made a mistake or changed their mind. Previously the customer had to wait 7 days for the transaction to expire.

  • Balance of connected wallet: Upon connecting a wallet with MoonPay, customers will be able to view the balance of their connected wallet. This should simplify choosing how much to sell or swap.

  • MoonPay Checkout Polygon support: Our Checkout product now supports items priced in MATIC, you can try this out on OpenSea today.

  • FinProm UK Compliance: We're committed to meeting the UK's FinProm requirements, which involve tasks like filling out a risk waiver, adhering to the 24 hour cooling period, and completing the self-categorization and appropriateness test.

  • Delisted BNB in the UK: We no longer support buying, selling, and swapping BNB in the UK. Your safety and security are our top priorities. We regularly monitor the rules and regulations to ensure we're not just compliant, but also providing a secure and safe environment.

  • Improved UX during source of wealth verification: We let customers know exactly what documents they need to submit to succeed at the source of wealth verification and we provide clear explanations when there are any issues in the process.

Roger Pan
Roger Pan

Product Manager

Diogo Nunes
Diogo Nunes

Content writer