Licenses
MoonPay USA LLC is licensed in the following US jurisdictions
Jurisdiction | License | State Agency |
|---|---|---|
Alabama | Sale of Checks License | Alaska Department of Commerce, Community and Economic Development Division of Banking and Securities 550 W. 7th Avenue, Suite 1940 Anchorage, AK 99501 |
Alaska | Money Transmitter License | Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th, Suite 1850 Anchorage, Alaska 99501 |
Arizona | Money Transmitter License | Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 |
Arkansas | Money Transmitter License | Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692 |
Connecticut | Money Transmission Services Act | Connecticut Department of Banking Consumer Credit Division 260 Constitution Plaza Hartford, CT 06103-1800 |
Delaware | Check Seller, Money Transmitter License | Office of the State Bank Commissioner 555 E. Loockerman Street, Suite 210 Dover, DE 19901 |
District of Columbia | Money Transmitter License | District of Columbia Department of Insurance, Securities and Banking 810 First Street, NE, Suite 701 Washington, DC 20002 |
Florida | Money Transmitters Part II | Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399 |
Georgia | Seller of Payment Instruments License | Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 |
Idaho | Money Transmitter License | Idaho Department of Finance Securities Bureau 800 Park Blvd., Suite 200 Boise, ID 83712 |
Illinois | Money Transmitter License | Illinois Department of Financial and Professional Regulation Division of Financial Institutions 100 W. Randolph St, 9th Floor Chicago, Illinois 60601 |
Indiana | Money Transmitter License | Department of Financial Institutions 30 South Meridian Street, Suite 300 Indianapolis, IN 46204 |
Iowa | Money Services License | State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 |
Kansas | Money Transmitter License | Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 |
Kentucky | Money Transmitter License | Kentucky Department of Financial Institutions 1025 Capital Center Drive, Suite 200 Frankfort, KY 40601 |
Louisiana | Sale of Checks and Money Transmitters | Louisiana Office of Financial Institutions 8660 United Plaza Boulevard, 2nd Floor Baton Rouge, LA 70809 |
Maine | Money Transmitter License | Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345 |
Maryland | Money Transmitter License | Maryland Commissioner of Financial Regulation North Calvert Street, Suite 402 Baltimore, Maryland 21202 |
Michigan | Money Transmitter License | Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720 |
Minnesota | Sale of Checks, Money Transmitter and Money Order License | Minnesota Department of Commerce 85 7th Place East St. Paul, MN 55101 |
Mississippi | Money Transmission License | Mississippi Department of Banking and Consumer Finance 501 N. West Street 901 Woolfolk Building Suite A Jackson, MS 39225-3729 |
Nebraska | Money Transmitter License | Nebraska Department of Banking & Finance Commerce Court 1230 'O' Street, Suite 400 Lincoln, NE 68508-1402 |
New Hampshire | Money Transmitter License | New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301 |
New Jersey | Money Order Sales and Money Transmission Services | New Jersey Department of Banking & Insurance Office of Consumer Finance 20 West State Street Trenton, NJ 08608 |
New Mexico | Money Transmission License | New Mexico Financial Institutions Department Mortgage Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Sante Fe, NM 87505 |
North Dakota | Money Transmitter License | North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismark, ND 58501 |
Ohio | Sale of Checks Transmission of Money License | Ohio Department of Commerce Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215-6120 |
Oklahoma | Money Transmitter License | Oklahoma Banking Department 2900 North Lincoln Boulevard Oklahoma City, OK 73105 |
Oregon | Money Transmitter License | Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities PO Box 14480, 350 Winter St., NE, Suite 410 Salem, Oregon 97309-0405 |
Pennsylvania | Sale of Checks and Fund Transmission | Pennsylvania Department of Banking and Securities 17 North Second Street Harrisburg, PA 17101 |
Puerto Rico | Sale of Checks and Fund Transmission | Puerto Rico Office of the Commissioner of Financial Institutions Edif. Centro Europa – Suite 600 1492 Ave. Ponce de León San Juan, PR 00907 |
Rhode Island | Money Transmitter License | Rhode Island Department of Business Regulation Division of Banking 1511 Pontiac Avenue Cranston, RI 02920 |
South Dakota | Money Transmitter License | South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501 |
Utah | Money Transmitter License | Utah Department of Financial Institutions 324 South State Street, Suite 201 Salt Lake City, Utah 84111 |
Vermont | Money Transmitter License | Vermont Department of Banking, Insurance, Securities & Health Care Administration 89 Main Street Montpelier, VT 05620 – 3101 |
Washinton | Money Transmission License | Washington Department of Financial Institutions Division of Consumer Services 150 Israel Rd SW Tumwater, WA 98501 |
West Virginia | Money Transmitter License | West Virginia Division of Financial Institutions One Players Club Drive, Suite 300 Charleston, WV 25311-1638 |
Consumer Notices
If you are an Alaska resident, and your issue is unresolved by MoonPay USA LLC at 833 610 0735, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here. Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One.
If you are an Indiana resident, MoonPay USA LLC holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
If you are a Louisiana resident, MoonPay is licensed by the Louisiana Office of Financial Institutions as a money transmitter. The Louisiana Office of Financial Institutions does not license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by MoonPay. Please note the license issued to MoonPay by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency.