Licenses

MoonPay USA LLC is licensed in the following US jurisdictions

Jurisdiction

License

State Agency

Alabama

Sale of Checks License

Alaska Department of Commerce, Community and Economic Development Division of Banking and Securities 550 W. 7th Avenue, Suite 1940 Anchorage, AK 99501

Alaska

Money Transmitter License

Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th, Suite 1850 Anchorage, Alaska 99501

Arizona

Money Transmitter License

Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018

Arkansas

Money Transmitter License

Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692

Connecticut

Money Transmission Services Act

Connecticut Department of Banking Consumer Credit Division 260 Constitution Plaza Hartford, CT 06103-1800

Delaware

Check Seller, Money Transmitter License

Office of the State Bank Commissioner 555 E. Loockerman Street, Suite 210 Dover, DE 19901

District of Columbia

Money Transmitter License

District of Columbia Department of Insurance, Securities and Banking 810 First Street, NE, Suite 701 Washington, DC 20002

Florida

Money Transmitters Part II

Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399

Georgia

Seller of Payment Instruments License

Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565

Idaho

Money Transmitter License

Idaho Department of Finance Securities Bureau 800 Park Blvd., Suite 200 Boise, ID 83712

Illinois

Money Transmitter License

Illinois Department of Financial and Professional Regulation Division of Financial Institutions 100 W. Randolph St, 9th Floor Chicago, Illinois 60601

Iowa

Money Services License

State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309

Kansas

Money Transmitter License

Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603

Kentucky

Money Transmitter License

Kentucky Department of Financial Institutions 1025 Capital Center Drive, Suite 200 Frankfort, KY 40601

Louisiana

Sale of Checks and Money Transmitters

Louisiana Office of Financial Institutions 8660 United Plaza Boulevard, 2nd Floor Baton Rouge, LA  70809

Maine

Money Transmitter License

Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345

Maryland

Money Transmitter License

Maryland Commissioner of Financial Regulation North Calvert Street, Suite 402 Baltimore, Maryland 21202

Michigan

Money Transmitter License

Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720

Minnesota

Sale of Checks, Money Transmitter and Money Order License

Minnesota Department of Commerce 85 7th Place East St. Paul, MN 55101

Mississippi

Money Transmission License

Mississippi Department of Banking and Consumer Finance 501 N. West Street 901 Woolfolk Building Suite A Jackson, MS 39225-3729

Nebraska

Money Transmitter License

Nebraska Department of Banking & Finance Commerce Court 1230 'O' Street, Suite 400 Lincoln, NE 68508-1402

Nevada

Money Transmitter License

Nevada Department of Business and Industry Division of Financial Institutions 2785 E. Desert Inn Rd. Las Vegas, NV 89121

New Hampshire

Money Transmitter License

New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301

New Jersey

Money Order Sales and Money Transmission Services

New Jersey Department of Banking & Insurance Office of Consumer Finance 20 West State Street Trenton, NJ 08608

New Mexico

Money Transmission License

New Mexico Financial Institutions Department Mortgage Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Sante Fe, NM 87505

North Dakota

Money Transmitter License

North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismark, ND 58501

Ohio

Sale of Checks Transmission of Money License

Ohio Department of Commerce Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215-6120

Oklahoma

Money Transmitter License

Oklahoma Banking Department 2900 North Lincoln Boulevard Oklahoma City, OK 73105

Oregon

Money Transmitter License

Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities PO Box 14480, 350 Winter St., NE, Suite 410 Salem, Oregon 97309-0405

Pennsylvania

Sale of Checks and Fund Transmission

Pennsylvania Department of Banking and Securities 17 North Second Street Harrisburg, PA 17101

Puerto Rico

Sale of Checks and Fund Transmission

Puerto Rico Office of the Commissioner of Financial Institutions Edif. Centro Europa – Suite 600 1492 Ave. Ponce de León San Juan, PR 00907

Rhode Island

Money Transmitter License

Rhode Island Department of Business Regulation Division of Banking 1511 Pontiac Avenue Cranston, RI 02920

South Dakota

Money Transmitter License

South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501

Utah

Money Transmitter License

Utah Department of Financial Institutions 324 South State Street, Suite 201 Salt Lake City, Utah 84111

Vermont

Money Transmitter License

Vermont Department of Banking, Insurance, Securities & Health Care Administration 89 Main Street Montpelier, VT 05620 – 3101

Washinton

Money Transmission License

Washington Department of Financial Institutions Division of Consumer Services 150 Israel Rd SW Tumwater, WA 98501

West Virginia

Money Transmitter License

West Virginia Division of Financial Institutions One Players Club Drive, Suite 300 Charleston, WV 25311-1638


Consumer Notices

If you are an Alaska resident, and your issue is unresolved by MoonPay USA LLC at 833 610 0735, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here. Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One.

If you are a Louisiana resident, MoonPay is licensed by the Louisiana Office of Financial Institutions as a money transmitter. The Louisiana Office of Financial Institutions does not license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by MoonPay. Please note the license issued to MoonPay by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency.